Yael Berger

Product Manager, Service Canada Labs

Employment and Social Development Canada

Yael is the Product Manager for Service Canada Labs at Employment and Social Development Canada. Before that she did outreach for Canadian Digital Service. Yael has worked as a web producer and book editor for Becoming Canadian, a CBC docu-series profiling the stories of new Canadian citizens, and as a senior radio and podcast producer for the Evan Solomon Show.


Providing a place for prototyping and user research

05/11/2021 10.55 - 11.05

Keynote TrackChannel 1Keynote

Service Canada Labs is a prototyping, user research and testing site, and the first of its kind for the Government of Canada.‚Äč The site is a foundational piece of user-focused and agile product delivery at Employment and Social Development Canada.

In the spirit of working in the open and getting feedback early and often, the site hosts product prototypes from the discovery to beta phase... read more