Hillary Hartley is Ontario’s Chief Digital and Data Officer and Deputy Minister. As the head of the Ontario Digital Service, within the Treasury Board Secretariat, Hillary is responsible for leading the government’s digital transformation efforts and the administration of the Simpler, Faster, Better Services Act to deliver simpler, more easily accessible services for the people, communities and businesses of Ontario.
Hillary joined the provincial government in April 2017 as Deputy Minister Responsible for Digital Government. She also served as Deputy Minister of Consumer Services, where she led the government’s retail services operation (ServiceOntario), and programs focused on consumer protection.
Previously, Hillary was the Deputy Executive Director of 18F, a digital services agency in the U.S. federal government, and was a Presidential Innovation Fellow in 2013. She has worked with governments, across jurisdictions, for more than twenty years, serving as a director at NIC Inc., an organization that helps governments deliver programs and services online.
Ever wish there was a competition for great ideas? Like Shark Tank or Dragon’s Den or The Voice, but for the best public service innovations? Governments around the world have policies on everything from how they test ideas, to how they collect feedback, to how they run meetings. But these ideas are often not shared across countries or jurisdictions, despite strong data-backed evidence that... read more