Properly integrating new digital processes into our work-streams includes fleshing out operational policies to deal with emergent challenges.
Because your solutions are new to everyone, the rules you introduce are often viewed with suspicion. Even when they are required for bona fide technological, operational, or even ethical reasons, people often resent them, suspecting that they are overkill based on fear and conservatism. That resentment shows up as complaints, resistance or outright non-compliance. The solution? Tie your policies back to your organization’s values. The session shows you how.