Work-studies: Research & content design

Clara Gonzalez-Sueyro
UX Researcher LeadCalifornia Office of Digital Innovation
Bridget Antwi
Team Lead, Content Design ChapterOntario Digital Service
02-11-2021 14.30 - 15.10

Regional Digital Government SummitChannel 2Summit

How do we as public servants “put users first” in a rapidly changing environment? Join this session to learn first-hand from digital practice leads on how public servant teams can bring a user-centric approach to service delivery by incorporating basic user research and content design principles into their daily work.