Moving beyond the digital service unit: advancing digital maturity to enable lasting government transformation

Krista Canellakis
Deputy Secretary, General Services, Government Operations AgencyCalifornia Government Operations Agency
Nikhil Deshpande
Chief Digital OfficerState of Georgia
Annie Donolo
Senior Policy Advisor, Digital First BranchOntario Digital Service
02-11-2021 13.20 - 14.00

Regional Digital Government SummitChannel 2Summit

Digital Service Units around the world are harnessing the power of human-centered design and agile development to build the products and services that communities need and want. But how can governments move beyond effective product delivery, toward advancing the digital maturity of their organization as a whole? How should governments leverage capacity building and culture change to sustain their digital transformation? What levers, such as talent and procurement, are key drivers of digital maturity in the public sector? Join our panelists as they discuss how governments can approach digital maturity advancement to create lasting and sustainable transformation that benefits the people they serve.