Better for less

Honey Dacanay
Executive Director, Benefits Delivery ModernizationEmployment and Social Development Canada (ESDC)
Katherine Benjamin
Deputy CTO for Digital ServicesNew York City Mayor’s Office of the Chief Technology Officer
Katy Lalonde
Director of ProductOntario Digital Service
Mélanie Copeland
Senior Manager, TransformationESDC
Sherine Osbourne
Communications Officer, TransformationESDC
04-11-2021 13.20 - 14.50

Workshop TrackChannel 4Workshop

The promise of digital services has always been two-fold. The first is that government would be there for people at their point of need – whether they are in line at an in-person centre, or online long after their kids have gone to bed. The second is that it would be better for less.

During this talk each speaker will unpack each aspect about what actually does get better for less in government services and in how government works and operates.