Description disponible en anglais uniquement.
In this presentation, Code for Canada Fellows at the Canada Energy Regulator (CER) and their government partners will share how they built a more accessible web-based portal for participants in the regulatory process. The changes stemmed from new federal legislation requiring greater inclusiveness in project decision-making. Fellows built upon an existing system and worked alongside their government partners to identify usability issues, improve processes, and design a better user interface. The team will share their findings from user research, challenges navigating bureaucratic barriers, and how they built a prototype in 10-months.