Études de cas canadiens : Éliminer les obstacles à la participation numérique pour les projets énergétiques publics

Gillian Wu
Conceptrice UXRégie de l’énergie du Canada
Sean Stricker
Directeur de la transformation numériqueRégie de l’énergie du Canada
03-11-2021 14.30 - 15.10

Études de cas canadiennes, présentées en collaboration avec Code for CanadaChaîne 2Étude de cas

Description disponible en anglais uniquement.

In this presentation, Code for Canada Fellows at the Canada Energy Regulator (CER) and their government partners will share how they built a more accessible web-based portal for participants in the regulatory process. The changes stemmed from new federal legislation requiring greater inclusiveness in project decision-making. Fellows built upon an existing system and worked alongside their government partners to identify usability issues, improve processes, and design a better user interface. The team will share their findings from user research, challenges navigating bureaucratic barriers, and how they built a prototype in 10-months.