Aller au-delà de l'unité de service numérique : Faire progresser la maturité numérique pour permettre une transformation durable du gouvernement

Nikhil Deshpande
Dirigeant principal de l'informationÉtat de la Géorgie
Krista Canellakis
Secrétaire adjointe, Services généraux, Agence des opérations gouvernementalesCalifornia Government Operations Agency
Annie Donolo
Conseillère politique principale, Priorité au numériqueServices numériques de l’Ontario
02-11-2021 13.20 - 14.00

Sommet régional du gouvernement numériqueChaîne 2Sommet

Description disponible en anglais uniquement.

Digital Service Units around the world are harnessing the power of human-centered design and agile development to build the products and services that communities need and want. But how can governments move beyond effective product delivery, toward advancing the digital maturity of their organization as a whole? How should governments leverage capacity building and culture change to sustain their digital transformation? What levers, such as talent and procurement, are key drivers of digital maturity in the public sector? Join our panelists as they discuss how governments can approach digital maturity advancement to create lasting and sustainable transformation that benefits the people they serve.