Faciliter le service aux personnes en fournissant de meilleurs outils

Elodie Bouneau
Directrice exécutive de plateformeService numérique canadien (SNC)
Lauren Lombardo
Assistante de recherche universitaireHarvard Ash Center for Democratic Governance and Innovation
05-11-2021 13.20 - 14.00

Études de casChaîne 2Étude de cas

Description disponible en anglais uniquement.

To best serve its constituents a government must provide reliable services. In today’s world, this means public services that are flexible, connected, and adaptable. Platform tools like GC Notify can empower public servants to meet these expectations. Elodie Bouneau (Director of Platform at CDS) and Lauren Lombardo (Harvard Kennedy School) will discuss how governments can build and put into use platform tools and will explore how different platform approaches can help public servants deliver better government services.